Benefits & Services Resource Information



Century Link/Lumen Health Benefits Coordinator
Ryan Weeks
 ryan.weeks@lumen.com 

 (208)-454-4038 Health and Life 
www.lumen.com/healthbenefits
Service Center
Member Advocates to assist you by phone
 833-925-0487 7am-7pm Central Time

Retiree Benefits System Navigation Guide

Old  numbers..
800-729-7526


Lumen Benefits web site 
Details for both employee and retired plans
 See the links for Employee Benefits and Retiree Status

lumenbenefits.com
 previously
centurylinkbenefits.com


  VIA BENEFITS 
Via Benefits helps you choose the medical, prescription drug, and vision plans that fit your medical requirements and budget. Help you to make informed and confident Medicare enrollment decisions.

My.ViaBenefits.com

888-825-4252

Wells Fargo Retirement Services
IS NOW 
https://login.principal.com/login

OptumRX

(855)842-6337
www.optumrx.com

Vision Service Plan 
(800)877-7195
www.vsp.com

MetLife Dental 
(800)942-0854
Apps Available Google Play Apple
mybenefits.metlife.com

 United Health Care Medical and Prescription Drugs (CDHP & FSA)
(800)842-1219
  Apps Available Google Play Apple
www.myuhc.com

Highmark BCBS (PPO)
(888)778-8334
www.highmarkbcbs.com/home/

Medica
www.mymedica.com

ExchangeHealth
www.extendhealth.com/centurylink 
Now called 
OneExchange
www.medicare.oneexchange.com/centurylink

1-888-825-4252
To file a official complaint 
 Towers Watson telephone number 212-725-7550 

CenturyLink  Concession
 800 659 3279
Employee and Retiree Service Consession